stubaierhof neustift winter exterior view
cancellation
conditions
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cancelling a booking

it's a shame you can't make it this time!

It's always a shame when guests have to cancel a booking. Therefore, we ask those who have to cancel their stay at the Stubaierhof to let us know as soon as possible. We will do our best to find a solution that works for both of us.

cancellation conditions

only apply to direct bookings (telephone, e-mail, homepage)

Free cancellation until 14 days before arrival! ONLY applies to direct bookings (website enquiry form, e-mail, telephone) and bookings made directly via our website.

Cancellations made less than 14 days before the day of arrival are subject to a cancellation fee totalling 50% of the booking price. For no-shows, late arrivals and early departures the full booking price will be charged.

Cancellation conditions according to Austrian Hotel Regulations  >> NOT VALID FOR DIRECT BOOKINGS!

lobby stubaierhof neustift

cancellation conditions according to austrian hotel regulations

not valid for direct bookings

  • No cancellation fee for cancellations made 12 weeks and more before day of arrival.
  • Cancellations made four weeks before the day of arrival are subject to a cancellation fee totalling 40% of the booking price.
  • Cancellations made seven days before the day of arrival are subject to a cancellation fee totalling 70% of the booking price.
  • Cancellations made less than seven days before the day of arrival are subject to a cancellation fee totalling 90% of the booking price.
  • For no-shows, late arrivals and early departures the full booking price will be charged.
  • To avoid cancellation fees, we recommend guests purchase holiday cancellation insurance. We will be happy to do this for you when processing your booking.
stubaierhof hotel entrance area
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