cancelling a booking
it's a shame you can't make it this time!
It's always a shame when guests have to cancel a booking. Therefore, we ask those who have to cancel their stay at the Stubaierhof to let us know as soon as possible.
We will do our best to find a solution that works for both of us.
- Free cancellation up to 14 days before your arrival.
NO deposit! - Valid for ALL DIRECT-BOOKINGS!
- The Stubaierhof is only 15 minutes away from the highway, a journey home is possible at any time without crossing a pass!
cancellation conditions
only apply to direct bookings (telephone, e-mail, homepage)
If you book directly with us - via our website, the inquiry form, e-mail or telephone - you will benefit from our flexible Stubaierhof cancellation conditions.
For bookings not made directly (via platforms and third party providers such as booking.com, travel agencies, etc.) the regular cancellation conditions according to Austrian hotel regulations apply.
We recommend that you take out cancellation insurance in case of cancellation. We can gladly take care of this for you directly when you make your reservation.
In the following you will find all advantages of the Stubaierhof cancellation conditions for direct booking at a glance!
CANCELLATION CONDITIONS
IN COMPARISON
Cancellation Conditions STUBAIERHOF
> only applies to direct bookings
- Free cancellation up to 14 days before your arrival
- For no-shows, late arrivals and early departures the full booking price will be charged.
- Additional benefits for direct bookings (best-price guarantee)
Cancellation Conditions AUSTRIAN HOTEL REGULATIONS
> applies to bookings through third-party websites (booking.com, ...)
- No cancellation fee for cancellations made 12 weeks and more before day of arrival.
- Cancellations made four weeks before the day of arrival are subject to a cancellation fee totalling 40% of the booking price.
- Cancellations made seven days before the day of arrival are subject to a cancellation fee totalling 70% of the booking price.
- Cancellations made less than seven days before the day of arrival are subject to a cancellation fee totalling 90% of the booking price.
- For no-shows, late arrivals and early departures the full booking price will be charged.