stubaierhof neustift winter exterior view
cancellation
conditions
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cancelling a booking

it's a shame you can't make it this time!

It's always a shame when guests have to cancel a booking. Therefore, we ask those who have to cancel their stay at the Stubaierhof to let us know as soon as possible. We will do our best to find a solution that works for both of us.

cancellation conditions

only apply to direct bookings (telephone, e-mail, homepage)

Free cancellation until 14 days before arrival! ONLY applies to direct bookings (website enquiry form, e-mail, telephone) and bookings made directly via our website.

Cancellations made less than 14 days before the day of arrival are subject to a cancellation fee totalling 50% of the booking price. For no-shows, late arrivals and early departures the full booking price will be charged.

Cancellation conditions according to Austrian Hotel Regulations  >> NOT VALID FOR DIRECT BOOKINGS!

lobby stubaierhof neustift
CANCELLATION CONDITIONS
IN COMPARISON
 

Cancellation Conditions STUBAIERHOF                         

> only applies to direct bookings                                                  

  • Free cancellation until 14 days before arrival! ​​​​​                                                                 

 

  • Cancellations made less than 14 days before the day of arrival are subject to a cancellation fee totalling 50% of the booking price         

 

  • For no-shows, late arrivals and early departures the full booking price will be charged.                                                                    

 

  • Additional benefits for direct bookings (best-price guarantee)

Cancellation Conditions AUSTRIAN HOTEL REGULATIONS

> applies to bookings through third-party websites (booking.com, ...)

  • No cancellation fee for cancellations made 12 weeks and more before day of arrival.

 

  • Cancellations made four weeks before the day of arrival are subject to a cancellation fee totalling 40% of the booking price.

 

  • Cancellations made seven days before the day of arrival are subject to a cancellation fee totalling 70% of the booking price.

 

  • Cancellations made less than seven days before the day of arrival are subject to a cancellation fee totalling 90% of the booking price.

 

  • For no-shows, late arrivals and early departures the full booking price will be charged.

 

 

best-price guarantee

Hurra die Gams!
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