cancellation
conditions
Find out more about...

cancelling a booking

it's a shame you can't make it this time!

It's always a shame when guests have to cancel a booking. Therefore, we ask those who have to cancel their stay at the Stubaierhof to let us know as soon as possible.

We will do our best to find a solution that works for both of us.

New cancellation policy
  • FREE cancellation until the day of your arrival
  • NO deposit!
  • Valid for all stays until 02. May 2021
  • The Stubaierhof is only 15 minutes away from the highway, a journey home is possible at any time without crossing a pass!

cancellation conditions

only apply to direct bookings (telephone, e-mail, homepage)

If you book directly with us - via our website, the inquiry form, e-mail or telephone - you will benefit from our flexible Stubaierhof cancellation conditions.

For bookings not made directly (via platforms and third party providers such as booking.com, travel agencies, etc.) the regular cancellation conditions according to Austrian hotel regulations apply.

We recommend that you take out cancellation insurance in case of cancellation. We can gladly take care of this for you directly when you make your reservation.

In the following you will find all advantages of the Stubaierhof cancellation conditions for direct booking at a glance!

lobby stubaierhof neustift
CANCELLATION CONDITIONS
IN COMPARISON
 

Cancellation Conditions STUBAIERHOF                         

> only applies to direct bookings                                                  

  • Current cancellation policy: FREE cancellation until the day of your arrival                                                  

 

  • Cancellations made less than 14 days before the day of arrival are subject to a cancellation fee totalling 50% of the booking price         

 

  • For no-shows, late arrivals and early departures the full booking price will be charged.                                                                    

 

  • Additional benefits for direct bookings (best-price guarantee)

Cancellation Conditions AUSTRIAN HOTEL REGULATIONS

> applies to bookings through third-party websites (booking.com, ...)

  • No cancellation fee for cancellations made 12 weeks and more before day of arrival.

 

  • Cancellations made four weeks before the day of arrival are subject to a cancellation fee totalling 40% of the booking price.

 

  • Cancellations made seven days before the day of arrival are subject to a cancellation fee totalling 70% of the booking price.

 

  • Cancellations made less than seven days before the day of arrival are subject to a cancellation fee totalling 90% of the booking price.

 

  • For no-shows, late arrivals and early departures the full booking price will be charged.

 

 

best-price guarantee

Hurra die Gams!
send us an enquiry!

Dear guests of the Stubaierhof!

Due to current measures the Stubaierhof is closed temporarily. 

However, if all goes as planned we will be able to welcome you again on 7 January. Until then your diligent hosts are working hard to implement new ideas and prepare everything for a great winter holiday at the Stubaierhof.

We are of course always available for questions and look forward to hearing from you! Until then, we wish you all the best!

Hurra die Gams!